Sense:lab Home Usage Tests: Deeper, faster and more flexible

What is a home usage test (HUT)?

A HUT in market research is a method used to evaluate consumer products, typically those used in households, by allowing participants to use the product in their own homes over a specified period. This approach provides valuable insights into how consumers interact with the product in real-life situations, offering feedback on aspects like usability, satisfaction, and effectiveness.

During an HUT, participants are usually provided with the product along with instructions or guidelines for its usage. They then use the product as they normally would, recording their experiences, opinions, and any issues encountered. Researchers may also collect additional data through surveys, interviews, or product diaries to gather comprehensive feedback.

Key benefits of conducting HUTs

1. Real-world insights

By observing how consumers use the product in their daily lives, researchers can gain a deeper understanding of its practical utility and identify any usage challenges or opportunities for improvement.

2. Contextual feedback

HUTs allow researchers to assess the product within the context of consumers’ lifestyles, environments, and routines, providing valuable context that may not be captured in traditional lab settings.

3. Iterative refinement

The feedback collected from HUTs can inform iterative product development, enabling companies to refine and enhance their offerings based on real user experiences and preferences.

4. Predictive validity

HUTs can provide predictive insights into how a product is likely to perform in the market once it is officially launched, helping companies make informed decisions about market positioning, pricing, and marketing strategies.

Consumer recruitment

Recruiting participants is crucial for the success of HUT research projects, enabling researchers to gather diverse data, achieve statistical power, observe natural behaviours, collect valuable feedback, maintain quality standards, and enhance participant engagement and retention.

HUT Summary

Overall, HUTs serve as a powerful tool for market research, enabling companies to gather actionable insights, optimise product designs, and ultimately deliver offerings that better meet consumer needs and expectations.